Bearproof

🔒 Privacy Policy

How we handle your data.

Last updated: 3 August 2026 English is the authoritative version

In short. We do not sell your personal data. We never take custody of your funds, and we never ask for your exchange withdrawal permission, your exchange password, or your seed phrase.

1. Scope of This Policy

This Privacy Policy explains how Bearproof (“we”, “us”) collects, uses, stores, shares, and protects information from users (“Users”, “you”) of the website bearproof.io and all products and services we offer (the “Service”). By using the Service you agree to this Policy. If you do not agree, please do not use the Service. Your use of the Service is also governed by our Terms of Service.

2. Information We Collect

Information you provide. Account details such as your username, email address, and password (stored only in hashed form); optional profile data such as a virtual wallet address; subscription and payment records; support messages and correspondence you send us.

Information collected automatically. Non-personally identifiable technical data generated when you interact with the Service, including browser type and version, device type and model, operating system, application version, crash and diagnostic data, notification settings, language, referring pages, and pages viewed.

Device and network information. Device identifiers, IP address, and connection information such as internet service provider and approximate region derived from IP.

Trading data. Configuration you set (strategies, limits, formulas) and trade-related data retrieved from your connected exchange, such as orders, positions, balances, and profit history, so we can operate the bot and show your reports.

You may browse public parts of the Site anonymously. You can always refuse to provide personal information, though this may prevent you from using features that depend on it.

3. How We Use Information

To operate the Service — running your bots, placing the orders you configure, and displaying your portfolio, profit, and transaction history.
To create, secure, and support your account, including authentication, email confirmation, and fraud prevention.
To process subscriptions, VIP tiers, referral commissions, and related billing records.
To send service communications such as security alerts, confirmations, order or system notifications (including Telegram notifications you opt into), and important changes to the Service.
To improve reliability and usability — diagnosing errors, monitoring performance, and understanding which features are used.
To run promotions, competitions, leaderboards, and surveys you choose to take part in. If you appear on a public leaderboard, your username and trading volume may be visible to other users.
To send marketing or product-update emails where permitted. You can unsubscribe at any time using the link in each email; this does not affect essential service messages.
To comply with legal obligations and to establish, exercise, or defend legal claims.

4. Exchange API Keys

To operate the bot we store the API key and secret you provide for your exchange. These credentials are stored in encrypted form and used solely to read your account data and to place the spot trades you configure. We ask you to grant read and spot-trading permissions only, and never withdrawal permission — meaning the Service cannot move funds out of your exchange account. We never request your exchange login password, two-factor codes, or wallet seed phrase, and you should never share them with anyone, including anyone claiming to be Bearproof staff. You may revoke your keys at your exchange at any time.

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences such as language, and understand aggregate usage so we can improve the Service. You can set your browser to refuse cookies or to alert you when cookies are sent; if you do, some parts of the Service may not function properly. Where required, we ask for your consent to non-essential cookies and you may change your choice at any time.

6. How We Share Information

We do not sell, rent, or trade your personal information. We share it only in these cases:

Service providers — infrastructure, email delivery, analytics, and customer-support vendors who process data on our behalf under confidentiality obligations.
Exchanges and integrations — data necessary to execute your instructions at the exchange you connect, or to deliver notifications to a channel you link, such as Telegram.
Legal reasons — when required by applicable law, regulation, legal process, or an enforceable governmental request, or to protect the rights, property, or safety of Bearproof, our users, or the public.
Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify you and this Policy will continue to apply to the transferred data.
Aggregated or de-identified data — statistics that cannot reasonably identify you may be shared with partners.

7. How We Protect Your Information

We apply appropriate technical and organisational measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, credentials, and transaction data. Traffic between you and the Service is transmitted over encrypted TLS/SSL channels, passwords are stored hashed, and API secrets are stored encrypted with access restricted to systems that need them. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; please use a strong, unique password and keep your device secure.

8. Data Retention

We keep personal information for as long as your account is active or as needed to provide the Service, and afterwards only as required for legitimate business purposes such as accounting, dispute resolution, security, and legal compliance. When you delete your account, we delete or anonymise your personal data within a reasonable period, except records we are legally required to retain. Deleting your account does not affect assets or order history held by your exchange.

9. Your Rights and Choices

Subject to applicable law, you may request access to the personal data we hold about you, correction of inaccurate data, deletion of your data, restriction of or objection to certain processing, and a copy of your data in a portable format. You can update most account details in the app, disconnect an exchange or Telegram at any time, and opt out of marketing emails. To exercise these rights, contact us using the details below; we may need to verify your identity before acting, and we will respond within the period required by law.

10. Children’s Privacy

The Service is not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, contact us and we will delete it.

11. International Data Transfers

We and our service providers may process and store information in countries other than your own, where data-protection laws may differ. Where required, we implement appropriate safeguards for such transfers. By using the Service, you understand that your information may be transferred to and processed in those locations.

12. Changes to This Policy

We may update this Privacy Policy at any time. When we do, we will revise the “last updated” date at the top of this page and, where the change is material, provide additional notice. You acknowledge that it is your responsibility to review this page periodically. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Policy, our practices, or your data, contact us at:

Website — bearproof.io
Telegram — t.me/bearproof_global
Support — in-app Live Chat